Legal

Legal

Terms

Website terms and conditions of use

1. Duplo International Limited details

Duplo International Limited is a company incorporated in England and Wales with registered number 05692860 whose registered address is Automated Precision House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SD. It operates the Website www.duplointernational.com. The registered VAT number is GB493681800. You can contact Duplo International Limited by email on info@duplointernational.com.

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Duplo International Limited, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Duplo International Limited and acting during their employment or (ii) engaged as a consultant or otherwise providing services to Duplo International Limited and accessing the Website about the provision of such services.

2. Intellectual property and acceptable use

All Content included on the Website, unless uploaded by Users, is the property of Duplo International Limited, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights.

Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission.

You may, for your own personal, non-commercial use only, do the following:

  1. retrieve, display and view the Content on a computer screen;
  2. download and store the Content in electronic form on a disk (but not on any server or other storage device connected to a network); and
  3. print one copy of the Content.

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without our written permission.

You acknowledge that you are responsible for any Content you may submit via the Website, including the legality, reliability, appropriateness, originality and copyright of any such Content. You may not upload to, distribute or otherwise publish through the Website any Content that:

  1. is confidential, proprietary, false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable;
  2. may constitute or encourage a criminal offence, violate the rights of any party or otherwise give rise to liability or violate any law; or
  3. may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Website

You represent and warrant that: you own or otherwise control all the rights to the Content you post; that the Content is accurate; that use of the Content you supply does not violate any provision of these terms and conditions and will not cause injury to any person; and that you will indemnify Duplo International Limited for all claims resulting from Content you supply.

3. Prohibited use

You may not use the Website for any of the following purposes:

  1. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
  2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
  3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

We will report any breach of any relevant law to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

4. Links to this site

You may link to our home page, provided you:

  1. do so in a way that is fair and legal and does not damage our reputation or take advantage of it;
  2. do not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
  3. must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out above under Prohibited Use. If you wish to link to or make any use of content on our site other than that set out above, please contact info@duplointernational.com

5. Registration

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at info@duplointernational.com

6. Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Duplo International Limited or that of our affiliates.

We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

7. Privacy Policy and Cookies Policy

Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference.

8. Availability of the Website and disclaimers

Any online facilities, tools, services or information that Duplo International Limited makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Duplo International Limited is under no obligation to update information on the Website.

Whilst Duplo International Limited uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guarantee in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

Duplo International Limited accepts no liability for any disruption or non-availability of the Website.

Duplo International Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

9. Limitation of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, Duplo International Limited accepts no liability for any of the following:

  1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
  2. loss or corruption of any data, database or software;
  3. any special, indirect or consequential loss or damage.

10. General

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

These terms and conditions will be governed by and interpreted according to English law. All disputes arising under these terms and conditions will be subject to the exclusive jurisdiction of the English courts.

11. What happens if you disable cookies (i.e. opt-out)?

When you visit our website, you will be asked if you agree to allow the use of cookies. If you decide to accept cookies, we record this so you are not asked the question again. If you do not accept our cookies, you may find that some of the website is not working as expected, this is because some of the website function rely on cookies are obviously disabled. These functions include using online forms (e.g. our brochure download form) or any feature that requires login. We use a cookie to remember your cookie preferences, so this has a couple of consequences:

  1. If you delete all your cookies you will have to tell us your preference again; and
  2. If you use a different device, computer profile or browser you will have to tell us your preference again.

You may refuse to accept some technologies such as cookies by activating settings on your browser which allows you to refuse the setting of technologies such as cookies. If you refuse all cookies, you may be unable to access certain parts of our site and some interactive functions on our site, such as forms, may not work properly.

12. What happens if you ignore the question about opting out, but continue to use our website?

If you ignore the above question regarding use of cookies but continue to use our website, then we will assume you accept our use of cookies and the website will continue to set cookies as necessary unless you otherwise block them.

13. Strictly Necessary

"Strictly Necessary" cookies let you move around the website and use essential features like secure areas and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

Name

Description

Expiration

CookieConfirm

The presence of this cookie is used to remember the fact that you have confirmed that you are happy to accept cookies

one "session" (i.e. until the browser is closed)

ASPSESSIONIDxxxxxxxx

This is a Session Cookie (session cookies are temporary and are erased when you close your browser). It identifies you from one page to the next and is used, for example, to keep track of your logged-in status.

1 year from set/update.

UserID, account, password

These cookies are used to remember your login credentials for when you next visit our website. They are only created if you choose the “Remember Me” option on the login page.

1 year from set/update.

Duploindentity

Used to store what locale is used (UK, French or International)

1 year from set/update.

14. Performance

"Performance" cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works.

15. Google Analytics

We use Google Analytics to monitor usage of the website. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors (not by name or IP address). You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Name

Description

Expiration

__utma

This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

2 years from set/update.

__utmb

This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.

30 minutes from set/update.

__utmc

This cookie is no longer used by the ga.js tracking code to determine session status.

Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session.

Not set.

__utmz

This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.

6 months from set/update.

_ga

This cookie is used with Google Universal Analytics. This cookie allows Google to track unique users via a client identifier that is randomly generated.

2 years from set/update.

16. Functionality

"Functionality" cookies are used to provide services or to remember settings to improve your visit.

17. Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. "Targeting" cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party often provides these services in return for recognising that you have visited our website.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

18. Modern Slavery Policy 

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another to exploit them for personal or commercial gain.

Duplo has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015.   

We expect the same high standards from all our contractors, suppliers, and other business partners, and as part of our contracting processes, in the coming year we will include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.

19. Environmental Policy Statment 

It is the policy of Duplo International Ltd to ensure the activities of the company and the supply of goods and services, meet or exceed the requirements of the relevant environmental regulations.  Duplo are committed to ensuring that all employees and activities within the company comply with current legislation.

Duplo International Ltd is a distributor and maintainer of print finishing equipment and associated products and ensures as far as is practicable that all suppliers work is in line with current legislation and environmental regulations.  All products distributed by Duplo have the current CE regulations and conform to EU legislation. Duplo International Ltd is not a manufacturer of any goods.

  • Duplo seek to utilise technologies which minimise energy and materials consumption in its processes.
  • All packaging and pallets used by Duplo for its own use within the UK are disposed of in a safe and environmentally friendly process by licensed agents.
  • All product reclaimed by Duplo is either recycled or disposed of by licensed agents or shipped back to the supplier.
  • All office waste is removed by licensed agents and where possible waste is recycled.
  • All product produced by Duplo Corporation in Japan and distributed by Duplo International Ltd is manufactured under ISO 14001.  Duplo Corporation in Japan actively seek to reduce waste, increase recycling and conserve energy through every area of their business.
  • Duplo ensure that their fleet meets the lowest CO2 level in the vehicles provided.

Duplo provide an environmentally friendly and safe building.  It is a ‘No Smoking’ environment with solar panels creating energy. Sun pipes and wind catchers create a fresh air building. Rainwater collection is used in certain areas of the building and air source heat pumps provide energy to heat the underfloor heating in the building